Safari Autoplay pausing BlueCast Videos


The new update to Safari has caused videos on BlueCast to pause unexpectedly. After this happens, the viewer must hit play again.  This is caused by a new feature called autoplay in Safari. By default this feature is disabled.  To fix the issue of the videos pausing, the feature needs to be enabled for BlueCast. Here are directions on how to enable this feature.

1.Open Safari

2. Log into Bluecast.hosted.panopto.com

3.Click on “Safari” in the upper left-hand side, then click on preferences¬†

SafariPreferences

4.Once the preferences window opens, please click on the “websites” tab

Screen Shot 2017-10-13 at 10.02.51 AM

5.On the left-hand side locate “Auto-play” and click on it

AutoPlay
6.On the right-hand side, you should see BlueCast, you probably also see a drop-down menu that says “stop media with sound”

Screen Shot 2017-10-13 at 10.03.02 AM

7.Change that drop down menu to “allow all autoplay”

 

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