Silverlight disabled by default in Chrome v42 for Windows (and how to enable Silverlight again)


In Chrome v42 and newer, Google disables NPAPI plugins by default. Silverlight is a NPAPI plugin that is currently required to use the Panopto Editor, upload media, and view legacy Panopto sessions. If you have Silverlight installed but see the prompt “To use this, please install Microsoft Silverlight” please follow the below steps to resolve the issue.

How to Enable NPAPI plugins (Silverlight) – Windows only

1. Open Chrome and browse to chrome://flags/#enable-npapi

2. Click the Enable NPAPI setting.

3. After that, click “Relaunch Now” at the bottom of your Chrome window. Note: Closing and reopening Chrome is not sufficient, you must click the “Relaunch Now” button.
4. Once Chrome relaunches, verify Silverlight is installed by browsing to http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx
5. If you see the below message, browse back out to Panopto and continue as normal
6. If you see the below message, Silverlight is not currently installed. Please click the “Click to Install” button to install Silverlight.
Share

Comments are closed.