Video Tutorials


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Safari Autoplay pausing BlueCast Videos

The new update to Safari has caused videos on BlueCast to pause unexpectedly. After this happens, the viewer must hit play again.  This is caused by a new feature called autoplay in Safari. By default this feature is disabled.  To fix the issue of the videos pausing, the feature needs to be enabled for BlueCast. Here are directions on how to enable this feature.

1.Open Safari

2. Log into

3.Click on “Safari” in the upper left-hand side, then click on preferences 


4.Once the preferences window opens, please click on the “websites” tab

Screen Shot 2017-10-13 at 10.02.51 AM

5.On the left-hand side locate “Auto-play” and click on it

6.On the right-hand side, you should see BlueCast, you probably also see a drop-down menu that says “stop media with sound”

Screen Shot 2017-10-13 at 10.03.02 AM

7.Change that drop down menu to “allow all autoplay”



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Quizzing in BlueCast

Quizzing in BlueCast

New in BlueCast is the ability to add quiz questions to any previously BlueCast video at any point during the presentation.

  • Creators can add multiple choice, multi-select and true/false questions into any video using the HTML5-based video editor.
  • Creators can configure whether:
    • Viewers can see their quiz grade.
    • Viewers can retake the quiz.
    • Viewers can review the correct answers with explanations after taking the quiz.
    • Viewers are blocked from advancing in the video until they have taken the quiz.
  • Video playback is paused when the viewer is prompted to take a quiz in the interactive player.
  • The quiz results are aggregated and available for review by the creator.

How to add Quizzes to BlueCast


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BlueCast Migration to the Cloud

Beginning on Friday July 29, at 5:00 PM Creighton will begin the process of switching our BlueCast environment to the cloud. This process should be complete by July 30 at 2:00am. During this migration, faculty and staff will not be able to record sessions using the Panopto Recorder. Viewing sessions will still be available to all faculty, staff and students. Once this migration is complete, faculty will need to download the updated Panopto Recorder on their individual computers. All classroom computers will be updated to the new Panopto Recorder by DoIT staff. Below are links with directions on how to download and install the new recorder. These directions are only valid once the migration is complete.  For students, they will continue to access their course material the same way as before.

Installing the Panopto Recorder for Mac

Installing the Panopto Recorder for Windows


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Using BlueCast in the Harper Center

A question came up recently about using BlueCast in the Harper Center. Put narrowly, BlueCast is available in properly equipped classrooms. More broadly, access to those properly-equipped classrooms can be complicated; Harper is a multi-use facility that includes classrooms, faculty offices, and public events.

To get the most out of the Harper Center, please contact Creighton University’s Central Reservations Office (a new tab will open if you click on this link). Central Reservations is one-stop shopping for all your Harper Center needs, including access to classrooms, if available.

Mark Andrews, Product Manager / App Admin, DoIT


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Silverlight disabled by default in Chrome v42 for Windows (and how to enable Silverlight again)

In Chrome v42 and newer, Google disables NPAPI plugins by default. Silverlight is a NPAPI plugin that is currently required to use the Panopto Editor, upload media, and view legacy Panopto sessions. If you have Silverlight installed but see the prompt “To use this, please install Microsoft Silverlight” please follow the below steps to resolve the issue.

How to Enable NPAPI plugins (Silverlight) – Windows only

1. Open Chrome and browse to chrome://flags/#enable-npapi

2. Click the Enable NPAPI setting.

3. After that, click “Relaunch Now” at the bottom of your Chrome window. Note: Closing and reopening Chrome is not sufficient, you must click the “Relaunch Now” button.
4. Once Chrome relaunches, verify Silverlight is installed by browsing to
5. If you see the below message, browse back out to Panopto and continue as normal
6. If you see the below message, Silverlight is not currently installed. Please click the “Click to Install” button to install Silverlight.

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Changes to “Long-term Storage” in BlueCast

BlueCast has gotten big enough – 15,000 user accounts, 21,000 recordings, 1,350 folders & 8 TB of disk storage – growing at 120 GB/month – that I am no longer able to curate content in a single “long-term storage” folder. Periodically I have to delete “old” recordings to free up disk space; each time I pruned old content I had to “maneuver” around recordings in long-term storage so as not to delete it.

Rather than continue this practice, the new “rule-of-thumb” is to:

- Keep content for a calendar year. For example, today (Tuesday, April 7, 2015) is in the Spring semester of calendar year 2015. Classes offered this term begin “15Sp”. Content beginning with “13Fa” and earlier is a candidate for deletion.

- I don’t delete any content without checking with the “owner” first, and often several times. I have no authority to delete content on my own – :^)

- Folders that don’t begin with “15Sp” or some similar date are NOT candidates for deletion and are left alone. Content in those folders is left alone, too. So, folders that begin with the words “Personal” or “Master” or anything else are ignored when I look for things to delete.

In other words, recordings in “Personal” folders can be kept indefinitely, (NB) disk space and product performance permitting. Nothing in those folders will be touched without contacting the owner.

Questions? Let me know.

Mark Andrews ’84, Product Manager, DoIT or x3065



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Avoiding upload problems

Now that the 2014 Fall Semester is well underway, I want to pass on a few “uploading” safety tips I’ve learned from my fellow BlueCast users. These tips apply to Mac and Windows users, except as-noted:

When using the Panopto Recorder:

1. Use the latest version of the Panopto Recorder for your computer. You can use your favorite web browser to open Log in with your BLUE credentials. At the top, left corner of the page, near your name, you will see a link (a URL actually) you can use to download the latest & greatest Panopto Recorder.

  • You can install the new Recorder over any you have currently installed without losing your work.
  • If you are a Mac user, make sure you take the default installation location for the Recorder, which is the Applications directory. This ensures the Recorder can save your work in the right place, with the right permissions to read, write and change thinks like a recording and accompanying PowerPoint file.

2. Use a “typical” font in PowerPoint. Some users had trouble uploading PowerPoint files with a somewhat creative font. Not to cramp your style, but start with Ariel or Times New Roman. The part of the Panopto that “ingests” PowerPoint files can get stuck on less-commonly used fonts.

3. When creating a recording, make sure PowerPoint files are actually on your computer – on the desktop, in a documents folder – and not on a USB drive (sometimes called a “thumb” drive). The Recorder software tracks the physical location of your PowerPoint file, so it knows where to look when you upload you recording. If you stop you work and try to continue later, and the USB drive is not attached, the Recorder can’t find the file where it last saw it.

Mark Andrews ’84, Application Administrator


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Email address change

I have changed the “how to get help” email address in BlueCast to from I think this will give BlueCast users a quicker way to ask for and receive assistance than using a separate email box.

Thank you for using BlueCast!

Mark Andrews ’84, Application Administrator

Division of Information Technology, Creighton University or x3065


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BlueCast Summer Update!

It’s that time again! DoIT will be upgrading BlueCast this summer to introduce a number of new features, fixes, and enhancements into the system. Our target date for this upgrade is July 11th during the standard maintenance window.

Here’s the change log for all of the features and enhancements to expect!

Headline Features

  • Optical Character Recognition (OCR) is now used in our Smart Search to add search data for sessions
  • The BlueCast Viewer has a new look and feel, with many user interface improvements and bug fixes.
  • Updated embedded video player: The embedded player now supports autoplay, auto buffering, an optional link to launch the interactive video player, and an automatic HTML5 fallback for a larger range of browsers.
  • New Android app for searching and watching videos on an Android phone or tablet.
  • Creators can now specify a custom order for sessions in a folder. Using an easy drag and drop interface, you can choose the order that all the sessions in a folder should appear. This is perfect for creating a curriculum or set of training videos that should be watched in order. And when a viewer finishes watching one of these sessions, the player will suggest the next one in the list.
  • Creators can now schedule the publishing of sessions. This is great for releasing sessions along with a big announcement, or removing them after a semester is over. You can also make it so each session in a folder needs to be made available manually before viewers can see them – allowing you to edit or approve your sessions before being published.
  • Instructors can now embed a BlueCast video into any course document directly from BlueLine’s Rich Text Editor editor.

Interactive BlueCast Viewer

The BlueCast Viewer was rewritten with a new look and feel and many improvements:

  • The play controls have moved to the right side of the viewer
  • Improved the way videos with multiple streams (e.g. presenter video and screen recording) are kept in sync during playback
  • Improved the performance of switching between streams when watching a session
  • Sessions with only audio content have an improved layout
  • Information about the session author and their bio now shows in new a contents tab
  • Now includes the help menu from the video library
  • Improved the thumbnails for events in a session
  • Added keyboard shortcuts for controlling playback of the session
    • Spacebar: play/pause
    • Left/Right arrows: skip back and forward
    • Up/Down arrows: Volume up/down
    • ‘m’ key: mute/unmute
  • Play controls now always show when a video is in full screen mode
  • Event thumbnails will now auto-hide shortly after the session starts
  • Creators can now delete any public note on a session
  • Improved the layout of the session player for non-standard screen resolution
  • Fixed issues with the animations and behavior of the thumbnail timeline and table of contents in the player
  • The player now remembers the volume level used when watching a previous session
  • The player now defaults to 100% volume
  • Improved which source is shown by default in the session player
  • Fixed an issue that would sometime prevent showing and hiding the thumbnail timeline in the session player
  • Improved the display and accuracy of some search results when searching in the session player

Embedded Video Player

  • Embedded video playback now works on the Kindle Fire
  • Embedded videos will now play in HTML5 on modern browsers if flash is disabled

BlueCast Web Interace

  • The portal page has a new look and feel when the user is logged in to help guide them into the site
  • Improved the layout of the login controls in non-English languages
  • New alerts system that can publish alerts to all site users for important announcements/maintenance information
  • The share session page has been reworked to be more clear about the audience that a session is being shared with
  • Secondary video edit timings are now preserved when making a copy of the session
  • Thumbnails for powerpoint slides will now always include the full slide
  • Sorting sessions by name will now correctly sort different versions of the same session
  • Improved efficiency of getting the session counts in each folder – this improves performance when loading BlueCast web pages
  • The offline viewer has been removed from BlueCast
  • Improved robustness of resuming a broadcast if the original broadcast was stopped
  • Windows and Mac recorders now capture more details about the machine they are recording on and they are included in the session activity log for easier debugging
  • Clicking on a folder name in search results will now navigate to that folder
  • The session list now defaults to the thumbnail view for all users, if you change views the system will remember your preference
  • BlueCast now remembers which sort you’ve chosen for each individual folder in the system
  • When sharing a session with the Internet or All Users of your site, the option to send an email notification is disabled
  • Users can now correctly work with Dropbox content in the editor
  • Downloaded CSV viewing statistics files now show sub-minute precision for viewing time

Mac Recorder*

  • Sessions recorded on the Mac will now upload in the background, even after the recorder application has been closed
  • The Mac Recorder is using a new audio format that should improve compatibility
  • Fixed several issues in the Mac recorder related to uploading files and client permissions

Windows Recorder*

  • Fixed cases where the Windows Recorder was failing to warn users when sources were not functioning
  • Improved the error message for users who do not have permission to create sessions

Remote recorder*

  • Fixed an issue that would sometimes prevent the Remote Recorder from repairing a session if the recording was interrupted
  • Removed extraneous entries in the event log that the remote recorder would make after a device was removed
  • The Remote Recorder session repairer is now more robust
  • A remote recorder can now be configured via a client setting to only begin uploads during a specified time window


(* Recorders will be released soon!)
Bug Fixes

  • If a user has creator access to a folder shared with All Users, that folder will now correctly show in their folders list
  • Slides attached to a session but not included in the recording will no longer appear in search results
  • Sessions that are processing and listed in the “In Progress” view will now properly show the session duration
  • Fixed a performance issue that prevented bulk deleting a large number of sessions at once
  • The ‘Esc’ key will now correctly dismiss settings dialogs in the Web UI
  • The filter by date control in the session list is now usable with the keyboard
  • Fixed an issue that sometimes caused an error on the statistics page
  • Fixed an issue that sometimes prevented deleting of a folder
  • Fixed an issue relating to certain very large recordings made with Mac or iOS recorders
  • Fixed an issue that prevented some Mac recordings from getting thumbnails
  • Fixed an issue that would prevent scrolling the timeline in the editor after performing a Save As operation
  • Fixed minor issues related to layout and display in the sharing window
  • Fixed an issue that would sometimes prevent users from dismissing a user alert
  • Fixed an issue which prevented sharing a session or folder in Internet Explorer 9
  • Fixed an issue that would sometimes prevent deleting a folder


If you have any questions about this upgrade please feel free to email or call the Service Desk at or 402.280.1111

Enjoy your summer!


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